Grievance Redressal & Escalation Policy
Formal Dispute & Escalation Matrix | Applicable to: jeevaseva.online
Designated Grievance Officer
Grievance Redressal Officer, JEEVA Foundation
Email: grievance@jeevaseva.online
Address: Sanctuary Road, Hyderabad, Telangana 500001, India
1. Redressal Mechanism: If you experience any unresolved issues with your subscription, certificates, or seva reports, you may escalate your complaint to our designated Grievance Officer.
2. Grievance Officer Contact: Email: grievance@jeevaseva.online Address: Sanctuary Road, Hyderabad, Telangana 500001, India
3. Resolution Timeline: All formal grievances are acknowledged within 24 hours and resolved within 7 business days.